Training Programs

MSD offers immunoassay, instrument, and software training to ensure that you benefit fully from our products' capabilities. 

  • Effective, personalized, one-on-one or small group training by an MSD expert
  • Provided at your facility by MSD field application scientists
  • Covers our technology, assay performance, best practices, and use of DISCOVERY WORKBENCH analytical software
  • Training completion certificates that demonstrate your commitment to ongoing quality through operator training

For Research Use Only. Not for use in diagnostic procedures.

Assay Performance Training

Assay training is conducted by our expert field application scientists to give you confidence that you are achieving the best results from your assays. Assay Performance Training is available for U-PLEX and V-PLEX assays. Training includes:

  • Achieving calibration curve variability and recovery specifications
  • Achieving defined precision and accuracy specifications for controls
  • When applicable, achieving dilution linearity within the quantitative range of the assay

Instrument Training

This training is provided at no charge with instrument purchases and covers all aspects of MSD instrument operation. Training is also available for new operators at existing accounts. Operators are trained on effectively maximizing performance as well as on the use of DISCOVERY WORKBENCH software for data acquisition.

We offer training on the following instruments: 


Online software training tools are available for DISCOVERY WORKBENCH, including video tutorials, quick reference guides, and software manuals. View training

If you wish to supplement the online training tools with a live training workshop, an MSD field application scientist will run an individual or small-group training at your facility, covering basic and advanced data analysis functions. Training can be custom designed to cover requirements specific to your operating environment. In-lab trainings are limited to four participants and require access to a computer with DISCOVERY WORKBENCH installed. Cost: $1500 per day.

Simple Training Process

  1. Contact an MSD account manager to request training
  2. We will schedule a planning meeting to: 
    • Set a training date and confirm attendees
    • Review reagents needed
  3. A field scientist will conduct a 1–2 day training session at your facility
  4. We will record and send training certificates for each successful participant 



Contact us to learn more about our Training Programs.

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