Orders/Support - Meso Scale Discovery

Orders

MSD provides personal support for quotes and orders. That means you speak with a human being who works in our Gaithersburg, MD, office. Our customer support specialists are thoroughly trained on our products and our technology and on how both can impact your research. They will help you configure your project materials and provide a quote from our catalog of products; custom assays can be designed for your specific needs.

To order an MSD product:

Scientific/Technical Support

Our field application scientists are all bench-trained with years of experience running assays and dealing with the kind of stringent quality requirements that MSD technology was designed to meet. They offer on-site scientific support ranging from application training to assay integration and ongoing assay development. They will work with you at your facility to troubleshoot any issues that arise and to ensure that everyone in your lab understands how to make the most of your investment in our technology.

Contact a staff scientist

scientificsupport@mesoscale.com or

1-301-947-2025, 8:30 a.m. - 5:30 p.m Eastern US time

Schedule a service call for an MSD instrument

instrumentservice@mesoscale.com or

1-301-947-2057, 8:30 a.m. - 5:30 p.m. Eastern US time

(After hours call: 1-301-947-2084)

Knowledge Base

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