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Sales and Marketing



Marketing Specialist

MSD has an opening for an experienced Marketing Specialist who will be responsible for all aspects of planning, coordinating and executing activities related to MSD's world-wide trade show exhibits, conference sponsorships and VIP events. The successful candidate will be responsible for logistical and detailed coordination with all vendors to ensure deadlines are met, manage expenses, track and report event data via spreadsheets and databases, onsite event coordination and management, and coordination of lead follow-up with the sales force.

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Laboratory Equipment Field Service Engineer

MSD is looking to hire a Laboratory Equipment Field Service Engineer for the West Coast, US. Candidate will install, maintain and repair MSD Sector Imager and Sector PR instruments mainly on US West Coast but also in other western states and Canada. Candidate must be outgoing, people oriented and customer service minded person. Background in electronics, engineering, computers and/or life science laboratory equipment preferred. Past field service work is a plus. Familiarity with computers, computer software, Windows 2000/XP and MS Office required.

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Customer Service Representative

This individual will be responsible for processing quote requests and orders. This requires inter-office communications with logistics and manufacturing to facilitate shipping, and interoffice communications with finance to facilitate invoicing. This individual will also communicate the status of these processes to both customers and sales representatives, worldwide, via phone and email. Proficiency with Microsoft Office applications, to include Outlook, Excel, Word, and Power Point is required. Candidates with at least six months experience supporting a sophisticated sales force and their customers are preferred. Candidates should have a B.A. or B.S. degree. A Life Sciences background is preferred, but not required. The ability to read and/or speak French, German, Italian, Japanese, and Spanish is a plus, but not required.

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Marketing Publications Writer

This individual will be responsible for writing, editing and authenticating technical and promotional materials including product inserts, application papers, product descriptions, data sheets, specification books, conference presentations, and brochures. This candidate will also be responsible for the content of internet-based communications. Candidates with at least one year of scientific writing experience in the biological field and lab experience using comparable products to MSD are preferred. Candidates should have a B.S. in a life science discipline, Masters preferred.

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Scientific Services Scientists

Position will be responsible for: training customers; providing support for biomarker immunoassay kits; assisting customers in the development of new biological assays; and helping to expand into new scientific opportunities at customer sites. The candidate must be able to work in an interdisciplinary environment and integrate information between R&D groups and sales and marketing groups to provide the resolution of customer issues and expand the customer base through scientific networking. Candidates should have at least several years of hands-on experience working in a molecular biology lab, clinical lab, discovery lab, or biochemistry lab. Candidates should have at least several years of hands-on experience working in a molecular biology lab, clinical lab, discovery lab, or biochemistry lab. Candidates should preferably have a Ph.D. in biology, biochemistry, chemistry, biotechnology, or other related area. 3-5 years of industry experience in a research or clinical setting is required. The candidate will be responsible for creating reports and presentations to customers on assays developed with the customer, or for the customer. The candidate must be able to travel up to 70% of the time, however if based in the field, the travel could be as low as 25% of the time. There are positions open for the west coast, mid-west, or Maryland areas.

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